Email Drafting

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Replies That Sound Like You

After Email Triage sorts your inbox, Lindy drafts replies for emails that need a response. Every draft lands in your drafts folder for you to review, edit, and send. Nothing goes out without your approval.

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How to Set It Up

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How It Works

Enable email drafting in your settings at chat.lindy.ai. Look for Email drafting in the settings panel. Once on, Lindy will:

1. Read incoming emails that need a response
2. Draft a reply based on your drafting instructions
3. Save it as a draft in your email client

From there, you review, tweak if needed, and hit send.

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Drafting Instructions

Tell Lindy how you write. In your settings, you’ll see a text field for Drafting Instructions where you describe your style. For example:

Match the sender’s tone and formality level. Keep responses concise (under 3 sentences if possible). Sign off with ‘Best’ for professional contacts and ‘Thanks’ for casual ones. Never draft responses to no-reply emails.

The more specific you are, the better Lindy’s drafts will sound. You can mention:

• Tone: formal, casual, friendly, direct
• Length: short and punchy, or thorough and detailed
• Sign-offs: “Best,” “Thanks,” “Cheers,” your custom signature
• Rules: who to never reply to, what topics to escalate

Lindy learns from your feedback. If a draft isn’t quite right, edit it before sending. Lindy picks up on your changes and improves over time.

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Signature

Customize what shows up at the bottom of every Lindy draft. Your signature is your standard sign-off, rendered above the Lindy line. Add plain text or markdown — paste in your Gmail signature, or write something new. Include Sent with Lindy adds a small “Sent with Lindy” tagline below your signature. It’s on by default — toggle it off in settings if you’d rather not include it.

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Automatic Follow-ups

Lindy tracks emails you’ve sent that haven’t gotten a reply. After a set number of days (default: 2 days), Lindy drafts a follow-up and saves it in your drafts for review. Adjust the timing in your settings. You always have the final say before anything sends.

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Next Steps