Skip to main content

Replies That Sound Like You

After Email Triage sorts your inbox, Lindy drafts replies for emails that need a response. Every draft lands in your drafts folder for you to review, edit, and send. Nothing goes out without your approval.

How It Works

Enable email drafting in your settings at chat.lindy.ai. Look for Email drafting in the settings panel. Once on, Lindy will:
  1. Read incoming emails that need a response
  2. Draft a reply based on your drafting instructions
  3. Save it as a draft in your email client
From there, you review, tweak if needed, and hit send.

Drafting Instructions

Tell Lindy how you write. In your settings, you’ll see a text field for Drafting Instructions where you describe your style. For example:
Match the sender’s tone and formality level. Keep responses concise (under 3 sentences if possible). Sign off with ‘Best’ for professional contacts and ‘Thanks’ for casual ones. Never draft responses to no-reply emails.
Drafting instructions text field with example tone and style rules
The more specific you are, the better Lindy’s drafts will sound. You can mention:
  • Tone: formal, casual, friendly, direct
  • Length: short and punchy, or thorough and detailed
  • Sign-offs: “Best,” “Thanks,” “Cheers,” your custom signature
  • Rules: who to never reply to, what topics to escalate
Lindy learns from your feedback. If a draft isn’t quite right, edit it before sending. Lindy picks up on your changes and improves over time. You can also toggle a “Sent from Lindy” signature in your settings. It’s off by default.

Automatic Follow-ups

Lindy tracks emails you’ve sent that haven’t gotten a reply. After a set number of days (default: 2 days), Lindy drafts a follow-up and saves it in your drafts for review. Adjust the timing in your settings. You always have the final say before anything sends.
Automatic follow-up drafting settings
Looking for post-meeting follow-ups? That’s a separate feature. See Meeting Follow-ups.

Next Steps