Email Drafting

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Replies That Sound Like You

After Email Triage sorts your inbox, Lindy drafts replies for emails that need a response. Every draft lands in your drafts folder for you to review, edit, and send. Nothing goes out without your approval.

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Find it in Routines

On the Routines page, email drafting shows up as two built-in routine cards:

• Email drafting — “Allow Lindy to draft email responses with your tone and voice.”
• Follow-up bumps — “Draft a bump when sent emails get no reply.”

If you’re coming from the old settings page, you’ll hit a “These settings moved to Routines” card that links you straight here.

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Turn it on

Flip the Email drafting toggle to enable auto-drafting. While a routine is off, its detail fields are greyed out, so turn it on first, then tune it. Each card also has a Learn more link. Once it’s on, Lindy reads incoming emails that need a response, drafts a reply in your style, and saves it to your drafts. From there you review, tweak, and send.

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Tune your drafts

Click the Email drafting card to open it. You’ll see:

• Drafting instructions — the main box. Describe how you want replies written: tone, formality, length, and when to draft versus skip. Saves automatically when you click out of the field.
• Your signature — your sign-off, shown above the Lindy line. Markdown is supported, so you can paste your Gmail signature or write a new one. Autosaves on blur.
• Learned instructions — the style Lindy has picked up from how you actually write. This one is different: it doesn’t autosave. Edit it, then click Save learned instructions (the button stays disabled until you make a change).
• Include “Sent with Lindy” — keep or drop the Lindy footer on this inbox. This may not appear, depending on your rollout.

The more specific your drafting instructions, the better the drafts. Worth spelling out:

• Tone: formal, casual, friendly, direct.
• Length: short and punchy, or thorough.
• Sign-offs: “Best,” “Thanks,” or your custom signature.
• Rules: who never to reply to, what to escalate instead.

Lindy also learns from your edits. Fix a draft before sending and it picks up on the change over time.

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Follow-up bumps

A separate routine drafts a bump when a sent email gets no reply. See Follow-up Bumps.

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Connect another inbox

At the top of the drawer, your connected inbox shows as a chip (like you@company.com) with a + Add account button beside it. Click + Add account, choose Google or Outlook, and follow the prompts to grant access. You can connect as many inboxes as you like, across both providers. Settings are per-inbox, so when you have more than one connected, select the account chip first, then edit. Drafting only works once a Gmail or Outlook account is connected.

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Next Steps