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Lindy Introduction

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How Custom Agents Work

This page is your mental model for Lindy’s workflow builder. If you’re creating a custom agent, start here. A custom agent is made up of workflows, steps, integrations, and memory that work together to run a job automatically. Once these pieces click, the rest of Custom Agents 101 will make a lot more sense.

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The Core Concepts

These are the building blocks behind every custom agent:
LindyLindy
Runs and coordinates your custom workflows
AgentsIndividual workers that execute tasks
Workflows
Steps

Triggers

Actions

Agent Steps

Integrations

Conditions

Looping

Memory

Contextual understanding

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Lindy

Lindy is the system that runs your custom agents. It keeps the logic, tools, context, and execution connected in one place.

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Agents

Agents are the workers you configure to handle a job. They follow the workflow you set up, use the tools you give them, and act on the instructions you define.

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Workflows

Workflows define how the job gets done in the flow editor. They tell your agent what should happen, in what order, and under what conditions.

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Steps

Individual building blocks that make up a workflow. There are many different types of steps, such as:
  • Triggers: Decide when an agent wakes up and starts working
  • Actions: The steps an agent takes in response to a trigger
  • Agent Steps: Give agents more autonomy to handle uncertain tasks with skill-based execution
  • Integrations: Connect your agent to external systems and tools
  • Conditions: Define logic for when agents should take certain actions
  • Looping: Run tasks in parallel for efficient bulk operations

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Memory

Memory lets your agent keep track of past context, preferences, and conversation history when the job depends on continuity.

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Quick Start

Ready to create your first custom workflow? Here’s how to get started:
1

Try a template

Browse our use cases to see what’s possible and get inspired by real-world examples
2

Build your first workflow

Follow our step-by-step guide to create your first custom workflow
3

Learn the basics

Understand triggers, actions, and conditions to master Lindy’s core concepts

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Next Steps

Create a Workflow

Step-by-step guide to building your first workflow

Triggers

Learn how to start workflows automatically

Actions

Explore what actions can do in a workflow

Agent Steps

Understand how Agent Steps work

Community

Connect with other advanced users, ask questions, and share what you’ve built with Lindy